Skip to content

Cart

Your cart is empty

Refund Policy

Last updated: 07.06.2026

30-Day Satisfaction Guarantee

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To request a refund:

📩 Email us at hello@eatfibes.com

Please include:

  • order number
  • reason for request (optional)

 

Refund Conditions

Refunds apply only to:

  • products purchased directly from our website

For hygiene and food safety reasons:

  • packaging should not be intentionally damaged

 

Defective / Wrong Products

If:

  • your product arrives damaged
  • wrong product received

please contact us within 7 days of delivery.

We may request:

  • photos
  • order number

 

Refund Processing

Approved refunds are processed to the original payment method within:

  • 5–10 business days

Shipping costs may not be refundable unless:

  • delivery error occurred
  • product defective